Operations
Building Better Clinical Workflows
Why this matters
A practical framework for improving efficiency, communication, and reliability in time-sensitive clinical settings.
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What this article covers

Author and clinical perspective
Chester "Chet" Shermer, MD, FACEP
Founder, Global MedOps Command
Dr. Chet Shermer leads Global MedOps Command to help emergency physicians, EMS teams, and operational medical leaders strengthen clinical judgment, adopt AI responsibly, and train for high-stakes decisions.

Workflow improvement in medicine should begin with the realities of the clinical environment rather than with abstract process maps. The most useful changes are the ones that remove friction where clinicians actually experience it.
This often means redesigning documentation support, communication pathways, and information retrieval so that critical thinking time is protected. Better workflows do not replace judgment; they create more room for it.
Global MedOps Command approaches workflow improvement as a practical operational discipline tied to education, simulation, and responsible use of technology.
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Author and expertise
Chester "Chet" Shermer, MD, FACEP
Founder, Global MedOps Command
Dr. Chet Shermer leads Global MedOps Command to help emergency physicians, EMS teams, and operational medical leaders strengthen clinical judgment, adopt AI responsibly, and train for high-stakes decisions.
Through courses, simulation platforms, books, and practical resources, he translates frontline emergency medicine, transport, and military leadership experience into tools clinicians can use immediately.
This article is published through Global MedOps Command to help emergency clinicians evaluate AI, workflow, and operational decisions with a physician-led perspective.
View the full author hubClinical application depth
Evidence-aware AI adoption still depends on clinician judgment, local validation, and operational context.
Even when a topic looks persuasive on first read, the practical work begins when physicians translate it into local policy, escalation thresholds, training expectations, and failure-mode review. That is where credibility is gained or lost.
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